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Security & Monitoring

Security​

Resetting Your Password:

In “Account Settings,” navigate to the Security tab and click on the “Change Password” button.

You will be prompted to enter your current password and then your new password. Re-enter your new password for confirmation and save your changes.

Enabling Two-Factor Authentication (2FA):

Go to the Security tab within your Account Settings and find the section for Two-Factor Authentication.

Toggle the option to enable 2FA. Choose your preferred method of authentication (Google Authenticator, another authentication app, or SMS).

Follow the on-screen instructions to complete the setup, including scanning a QR code or entering a setup key if using an app, or verifying your phone number for SMS. Once set up, you’ll be asked for a code from your chosen method each time you log in, providing an extra layer of security.

Monitoring​

Image of the monitoring window

Understanding the Monitoring Tray Components​

App Information​

  • Current App Version: Displays the bridge connected to your studio, which is the computer on your local network discovering and ingesting sources. It plays back into the studio locally or sends them to the cloud for distribution and browser access offsite.

  • Hive Version Number: Shows the current version of the app to ensure it’s up-to-date.

App Management Buttons:​

  • Update Bridge: Initiates the bridge update to the latest version, temporarily taking your studio offline during the restart and update process.

  • Restart App: Restarts the Hive app on your computer, which is the quickest way to address any failures and get your studio back online. This action will take your studio and sources offline temporarily.

  • Unlink App: Allows you to unlink the current app from your studio.

Performance Metrics:​

  • CPU Usage, RAM, and Disk Space: These metrics display the current utilization of your computer running the Hive App, including total CPU usage, RAM usage, and available disk space in gigabytes.

Video Sources Tab:​

  • Monitoring Video Sources: Enables monitoring of all video sources added to your studio, displaying metrics based on your current mode (local or cloud).

  • Quality Score: A score out of 5 that gives a quick overview of your video source’s performance. Scores above 4.2 are considered good.

  • Resolution and Bitrate: Shows the current resolution of your stream and the live bitrate of your video source in kilobytes per second.

  • Frames Per Second (FPS): Provides real-time updates on the FPS for each video source.