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Instructions

Upgrading Your G3 Camera's Firmware

Steps

  1. Login to your camera's web interface by typing in its IP address or .local address. For example http://ptzoptics.local

    G3 camera web interface login page

important

If this is your first time logging in, you will be prompted to create a username and password.

  1. Once logged in, go to the System Settings page.

    G3 camera System Settings page

  2. Click the Check Firmware Version button.

    Check Firmware Version button in the G3 camera web interface

  3. Click the Apply button to download the latest firmware file.

    Apply button for downloading the latest firmware

  4. You may be prompted to download multiple files. Click "Allow" to download the firmware and changelog files.

    Browser prompt allowing firmware and changelog downloads

  5. You may be prompted to approve the download. Click the Keep button on the changelog to approve the download.

    Browser download prompt with the changelog Keep button

  6. Now click the Keep button on the firmware file to approve the download.

    Browser download prompt with the firmware file Keep button

  7. Click the arrow to reveal the Advanced section of System Settings.

    Advanced section collapsed in the G3 camera System Settings page

  8. Click the Select File button.

    Select File button in the Advanced System Settings section

  9. Navigate to the Download folder and select the *.img firmware file.

    File picker showing the Download folder and firmware IMG file

  10. Click the Apply button to upload the firmware to the camera.

    Apply button for uploading firmware to the camera

  11. In 1 ~ 3 minutes a notification will pop up informing you the firmware has been uploaded and will take a few minutes to complete.

    Firmware upload notification in the G3 camera web interface

  12. After 3 ~ 6 minutes, the firmware upgrade process will be complete. Reload the web interface to reveal the new features.

    G3 camera web interface after the firmware upgrade

  13. Enter your username.

    G3 camera web interface screen shown during firmware setup

  14. Enter your password.

    G3 camera web interface screen shown during firmware setup

  15. Click the Login button.

    G3 camera web interface screen shown during firmware setup

  16. Once logged in, press [[Shift]] + [[Ctrl]] + [[R]] to refresh the Web UI without cookies / cache.

    G3 camera web interface after a cache-clearing refresh

  17. Click Camera Config.

    Camera Config page in the G3 camera web interface

  18. Check the Device Info page to confirm that your camera has received the new firmware.

    Device Info page showing the camera firmware

  19. View the Firmware Version field for the new SOC version.

    Device Info page with the new SOC firmware version