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Warnings & Precautions

Warning

Electrical safety

  • Installation must be in accordance with national and local electric safety standards.

Polarity of Power Supply

  • Most PTZOptics products with the exception of our webcams use a 12V DC with a maximum current supply of 2A. The polarity of the power supply plug is critical and is as follows:

Handling

  • Avoid subjecting PTZOptics camera's or joysticks to stress, vibration, or moisture during transportation, storage, installation, and operation.
  • Do not lift or move PTZOptics cameras by grasping the camera head. To avoid mechanical damage, do not turn camera head by hand.
  • Do not expose PTZOptics cameras or joysticks to any corrosive solid, liquid, or gas.
  • For PTZOptics cameras, please make sure that there are no obstacles in the pan or tilt ranges of the camera lens.
  • Complete installations before powering on PTZOptics equipment.
  • Do not dismantle the camera - PTZOptics is not responsible for any unauthorized modification or dismantling.
  • This is an FCC Class-A product. In a domestic environemt, this camera may cause radio interference. In the event of radio interference, the user may be required to adequately mitigate it.

Remote Control Battery Safety Information:

  • Store batteries in a cool and dry place.
  • Do not throw away used batteries in the trash. Properly dispose of used batteries through specially approved disposal methods.
  • Remove the batteries if they are not in use for long periods. Battery leakage and corrosion can damage the remote control.
  • Do not use old batteries with new batteries.
  • Do not mix and use different types of batteries: alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium).
  • Do not dispose of batteries in a fire. Do not attempt to short-circuit the battery terminals

Precautions

  • Do not subject the camera or joystick to rain or moisture.
  • Do not remove the cover. Removal of the cover will void the product’s warranty and may cause an electric shock. For any abnormal operation, please contact support@ptzoptics. com.
  • Never operate outside of the specified operating temperature range or humidity.
  • The power supply included in the box is the only power supply to be used with PTZOptic's product. To purchase a replacement, please visit ptzoptics.com/where-to-buy/.
  • Please use a soft cloth to clean the unit. If the unit is very dirty, clean it with diluted neutral detergent; do not use solvents which may damage the surface.