Adjusting Preset Speeds and Enabling MotionSync

OSD Adjustment for Preset Recall Speed

Applies to PT12X-XXX-XX-G2 / PT20X-XXX-XX-G2 / PT30X-XXX-XX-G2 model(s)

The steps below will detail how to use the IR Remote included with your camera to make adjustments to the default preset transition speeds but know that these same steps can be performed from the WebUI of the camera.

This section can be reached by

1. Press the MENU button on your IR Remote

2. Navigate down to the P/T/Z section, using the down direction button on the IR Remote

3. Click the HOME button on the IR Remote to enter the P/T/Z adjustment section

4. Navigate down to the Call Preset Speed section, using the down direction button on the IR Remote

5. Use the left and right direction buttons on your IR Remote adjust the number shown to your desired speed.

   Note: 1 is the slowest possible option while 24, default, is the fastest.

6. Now use the MENU or Return buttons to exit out of the OSD Menu.

Note: If you do NOT see this option available in your OSD Menu you will need to upgrade your firmware to gain this feature.

Please find the correct firmware for your camera, along with instructions from our Downloads page

Enabling the experimental MotionSync technology for more synchronized P/T/Z movement

Applies to PT12X-XXX-XX-G2 / PT20X-XXX-XX-G2 / PT30X-XXX-XX-G2 model(s)

The P/T/Z MotionSync feature uses a formula relating the current position of the camera and the position of the preset called in an attempt to synchronize the movement of the pan, tilt and zoom so they all complete their movements at the same time.

The steps below will detail how to use the IR Remote included with your camera to make adjustments to enable the experimental MotionSync feature via the OSD, On Screen Display, but know that these same steps can be performed from the WebUI of the camera.

Note: Min_Speed, as it was deemed to have no impact on the synchronization, has been removed from more recent firmware versions.

OSD Navigation Instructions

This section can be reached by

1. Press the MENU button on your IR Remote

2. Navigate down to the SETUP section, using the down direction button on the IR Remote

3. Click the HOME button on the IR Remote to enter the SETUP adjustment section

4. Navigate down to the Motion_Sync section, using the down direction button on the IR Remote

5. Now using the left and right direction buttons on your IR Remote adjust if the feature is On or Off

6. Once On navigate down to the Max_Speed section, using the down direction button on the IR Remote

7. Now using the left and right direction buttons on your IR Remote adjust the maximum speed allowed for Pan or Tilt movement

   Note: Typically higher speeds being allowed for movements with an extreme pan or tilt will help with the ability to operate.

   Note: The latest firmware has removed Min_Speed as it was deemed to have no valuable impact.

8. Now use the MENU or Return buttons to exit out of the OSD Menu.

Note: This is an experimental feature and may not always operate as you expect...

If planning to use this feature in production we recommend setting up all shots ahead of time to ensure you are able to achieve the desired effect.

Note: If you do NOT see this option available in your OSD Menu you will need to upgrade your firmware to gain this feature. Please find the correct firmware for your camera, along with instructions, from our Downloads page

Example MotionSync Settings to see the impact

If you would like to see how the MotionSync feature can impact the movement of the camera I would recommend using the camera's OSD to adjust settings as follows

1. Open OSD

2. Navigate to the P/T/Z section and select it to see the options

3. Navigate down to Call Preset Speed and set for 1

4. Navigate down to Pre Zoom Speed and set for 1

5. Now return to the main OSD menu

6. Navigate to the SETUP section and select it to see the options

7. Navigate down to the MotionSync feature

   • Note: depending on the firmware version you may be able to toggle this ON from this menu or with newer firmware it may require you to select MotionSync to see its options.

8. Set MotionSync to ON

9. Set the Max_Speed to 185

10. Now fully exit / close the camera's OSD

11. Now setup two (2) presets

    • If possible, try to make a minimum of a 90 degrees of pan movement between presets
    • If possible, try to make one preset the full extent of the zoom and the other fully zoomed out

12. Now call between the presets to see the impact on the camera's movement

    Experimenting with these settings can yield a wide variety of options for altering the basic movement of your camera.

We hope the above instructions on adjusting Preset Recall Speed and enabling the experimental MotionSync feature via the cameras OSD is helpful towards achieving your desired production.