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Warranties

PTZOptics and HuddleCamHD offer a limited parts-and-labor warranty for all their manufactured products.

While PTZOptics and HuddleCamHD aim to provide the utmost care and service to all clients at every level, it is ultimately the user’s responsibility to follow product guidelines, perform routine care, and seek timely assistance.

Official Warranties​

Please find our US and International Warranties in the links below:

US Warranty

International Warranty

PTZOptics Technical Support​

PTZOptics technicians will determine and discuss with the customer the criteria for repair costs and/or replacement. PTZOptics Technical Support can be contacted through one of the following resources:

Available:

  • Monday - Thursday 8:00am - 6:00pm EST/EDT
  • Friday 8:00am - 4:00pm EST/EDT